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AI RETURNS INSPECTION FOR SHOPIFY
WeaveCycle reads the customer's return photo with a vision model — against the exact variant they ordered — to grade condition, catch wrong-item swaps, and check the stated reason holds up. Then it routes each item to its best recovery outcome and tracks the value you get back.
In the review queue
Utility jacket — Rust / L
Photo shows a blue jacket; the order was placed for Rust. Heavy wear on both cuffs.
⚠ AI flagged a product mismatch — consider rejecting this item.
Recovery dashboard
Inspect before the refund
A condition grade, a product-match verdict, and a check on the stated reason — while it is still a decision.
Route to the best outcome
Resale, repair, refurbish, recycle, restock or disposal, within the outcomes your policy allows.
Your rules stay in charge
Eligibility and refunds come from your written policy applied by fixed rules. The model advises; it never overrides.
Product depth
The return photo is compared against the catalog image of the exact variant ordered, so a different color comes back as a mismatch.
How it worksYour return window, value caps, exclusions and allowed outcomes decide every return the same way — before any model runs.
The condition grade from the photo is waiting when your team inspects the item, so grading is a confirmation rather than a guess.
Each graded item is routed to resale, repair, refurbish, recycle, restock or disposal, and overrides are tracked.
Return and product data comes from the store your team already runs, so the workspace works from current records.
Recovered value, route outcomes, and return reasons — including the products that keep coming back.
Trust for EU merchants
WeaveCycle is early-stage, so trust starts with transparency: what data is processed, where key services run, what controls exist today, and what still needs legal or certification review. That includes being specific about where AI is used and where it is not.
A plain-language GDPR privacy notice for merchants, workspace users, Shopify data, and analytics choices.
Current controls for auth, org scoping, Shopify OAuth, token encryption, audit logs, and incident contact.
A concise view of the services used to run WeaveCycle and the EU-first region posture for each one.
Get started
Create a workspace to run a real return through inspection and routing, or book a call to walk through it on your own catalog.